Shipping policy

Order processing time is 3-5 business days, unless otherwise notified. Orders are shipped using the United States Postal Service (USPS) Monday through Friday. In the case of a holiday, orders are shipped on the next business weekday. If product is out of stock please allow 7-14 business days for products to be processed and shipped out. When shipped, you will receive an email containing your order tracking information.

If your tracking information states that your package was delivered and you have not received it, you must address this with the United States Postal Service at 1 (800) 275-8777. Bathphoria does not hold responsibility for packages that are delivered. We do not issue refunds for packages that state being delivered.